What should I do if I'm not seeing any video?

First, use the chat interface and ask if anybody else is seeing video. If everyone else in the room *also* can't see video, then there may be something wrong on the video chathost's end. This seldom happens, because the video chathost usually signs out if nobody can see their video.

However, if you are the *only* one in the chatroom who can't see video, try the following: First, make sure that you've done everything you need to for the browser you're using. Make sure that your browser is supporting Java and Javascript. Try closing your browser and restarting it. Try rebooting your PC. Try switching browsers. If all that fails, try accessing iFriends from a different online service provider.

If you still cannot see video, then LEAVE THE ROOM to avoid unnecessary charges. Please let us know that there were problems by contacting our help desk at help@ifriends.net and giving us a detailed report of the incident.

How do I end my iFriends session?

There are two ways to end your iFriends session. The easiest and most effective way is to simply click on the "End Session" button immediately beneath the Video Chathost's video window. Alternatively, you may simply close your browser (best bet when you're having tech problems). Either of these approaches will terminate your session and prevent further billing for that session.