should I do if I'm not seeing any video?
use the chat interface and ask if anybody else is seeing
video. If everyone else in the room *also* can't see video,
then there may be something wrong on the video chathost's
end. This seldom happens, because the video chathost usually
signs out if nobody can see their video.
if you are the *only* one in the chatroom who can't see video,
try the following: First, make sure that you've done everything
you need to for the browser you're using. Make sure that
your browser and restarting it. Try rebooting your PC. Try
switching browsers. If all that fails, try accessing iFriends
from a different online service provider.
you still cannot see video, then LEAVE THE ROOM to avoid
unnecessary charges. Please let us know that there were problems
by contacting our help desk at email@example.com and giving
us a detailed report of the incident.
do I end my iFriends session?
are two ways to end your iFriends session. The easiest and
most effective way is to simply click on the "End Session" button
immediately beneath the Video Chathost's video window. Alternatively,
you may simply close your browser (best bet when you're having
tech problems). Either of these approaches will terminate
your session and prevent further billing for that session.